Registrar Domain Service Level Agreement
We aim to provide a high standard of customer service across all communication channels. While we cannot always respond immediately, we will endeavour to reply to all correspondence within three working days. For urgent enquiries, please mark your support ticket as urgent so it can be prioritised.
If you are dissatisfied with the service you have received, please follow our complaints procedure.
The links below provide important information for domain registrants, including pricing, policies and your rights regarding domain registrations and renewals.